EP5 Crisis Management: Noses In Collision with Jefferson Howell

Generations of Marine Corps leaders have been inspired by ethos of honor and respect. But what happens when aspirational maxims crash—in a fraction of a second—with a potentially career-ending collision over the Sea of Japan? The answer, according to Lieutenant General (retired) Jeff Howell, is it gets real, because “the farther you go up the flagpole, the easier it is to get shot down.” Our guest on this episode of the Management Muse, Ret. USMC Lt. Gen. Jefferson Howell, takes us on the roller-coaster ride he experienced when a joint exercise he was leading with Japanese fighter pilots went awry mid-air. Howell shares a colorful blow-by-blow account of how he navigated the emotional highs, lows, and unexpected ending that ensued, including a John Paul Jones Award for Inspirational Leadership. Episode Highlights:

• Mayday: Have you looked at the nose of your plane lately? How General Howell’s fighter jet took a hit during joint training exercises with Japan, and the implications.
• From blood brothers to the doghouse. Howell manages through a long, stomach-turning wait in a no-frills hotel room.
• When a call from the top commander of the Japanese Self-Defense Forces turns the tide.
• General Howell determines, in a quiet moment, to commit himself above all to learning and imparting model leadership principles.

Timestamps: [8:56] The play-by-play of a harrowing scramble over the Sea of Japan that left Howell’s jet with its nose clipped. [24:14] What being relieved of command means to a military career. [25:56] General Howell’s crisis after the crisis. [28:40] When a Non-Happening Occurs: The Commander of the Japanese Air Self-Defense Force saves General Howell’s career. [30:30] Ironic Timing: Just a few months later, back in Hawaii, General Howell was awarded the coveted John Paul Jones Award for Inspirational Leadership, the first Marine Corps officer ever to receive the honor. From zero to hero in under 100 days. [32:00] The midnight reflection that inspired Howell to become a student of leadership, weaving together various threads of his career into a cohesive mission. [34:15] Advice for managing heightened emotions in the midst of a roller-coaster crisis. Episode Quotes from Lieutenant General Jeff Howell: “If you’re relieved of command, that just ends your career. Wipes it out. You’re not going to get promoted anymore. You’re not going to get good assignments. You’re laid up on somebody’s staff somewhere.” “I decided from here on out I’m going to become a student of leadership and strive to be the best leader I can possibly be and that’s when I really got dead-serious about following the leadership principles. Prior to that I was sort of playing it by ear and doing okay, but obviously I needed to improve.” “The farther you go up the flagpole, the easier it is to get shot down … It’s remarkable that it all ended up so well and I feel fortunate.” About Lieutenant General (retired) Jefferson Howell: Lieutenant General Jefferson Howell had a 37-year career in the Marine Corps, serving at all officer levels, and then was Commander of the Johnson Space Center. Following his retirement from NASA, he served on the faculty at the LBJ School of Public Affairs at the University of Texas at Austin. Episode Resources: Oral History of General Howell’s time as Johnson Space Center Director at NASA: https://historycollection.jsc.nasa.gov/JSCHistoryPortal/history/oral_histories/HowellJD/HowellJD_7-9-15.htm UT Austin LBJ School biography of General Howell: https://lbj.utexas.edu/directory/faculty/jefferson-howell