Management Muse

Ep 62 - How to Beat Impostor Syndrome Without Faking Confidence

We’ve all had moments of doubt, feeling like we don’t truly belong or aren’t as capable as others think. This is often called imposter syndrome, but what if that’s not the real issue?
In this episode of Management Muse, Cindi Baldi and Geoff Tumlin explore what’s really behind your fraudulent feelings and why the concept of impostor syndrome does more harm than good. They explain how confidence dips are often a normal part of learning and growth, not a personal flaw, and why thinking you have a syndrome can hold you back.
Cindi and Geoff also discuss how workplace environments, unrealistic expectations, and poor feedback systems can create or amplify imposter feelings. They offer a new way to think about self-doubt and share what leaders can do to help people feel more capable, even when they are learning and doing new things.
Listen in to rethink impostor syndrome and learn how to replace self-doubt with confidence and meaningful growth.
 
Episode Highlights:
Why impostor syndrome isn’t a real diagnosis
How normal self-doubt gets mislabeled and mistreated
What managers can do to support people through learning curves
How perfectionist cultures amplify impostor feelings
Ways to build authentic confidence 
How organizations create imposter feelings without realizing it
 
Watch this episode on You Tube: https://youtu.be/47Ga3IZy9Ms
 
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Ep 61 - What to Do When You’ve Outgrown Your Job, Your Boss or Your Company

In this episode of Management Muse, Cindi Baldi and Geoff Tumlin examine what happens when your job no longer fits you and how to recognize the signs that it may be time to shift roles or change jobs.  They also talk about what to do when you feel like you’ve outgrown your boss.
In this episode, Cindi and Geoff discuss what to do when you feel stuck and how to move forward without a minimum of collateral damage. They offer strategies for reframing your role, for engaging in constructive conversations with your supervisors, and making smart decisions about whether to grow in place or take a new path.
Tune in to learn how to thoughtfully get unstuck and find or create new opportunities.
 
Episode Highlights:
The hidden signs you’ve outgrown your role
Why feeling stuck might not be your job’s fault
How to talk about feeling stuck with your boss 
When and why to stay and redesign your position
How to ask for more without alienating leadership
What to consider before making a big move
 
Watch this episode on You Tube: https://youtu.be/Upr3rbFodVI
 
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EP 60 - How to Find and Access the Mentors You Really Need

Powerful mentorship starts with recognizing the people who are already in your corner. 
In this episode, Cindi Baldi and Geoff Tumlin unpack the surprising truth about mentorship and explain why most of us already have the support we need around us. They challenge the myth of the unicorn mentor and explore how guidance and support often comes from people you already know but aren’t asking. From navigating complex career decisions to finding your way through personal transitions, Cindi and Geoff explain how to recognize and access your mentors hiding in plain sight.
Tune in to learn how to make the most of the wisdom already around you and how to become a better mentor yourself.
 
Episode Highlights:
Why most people already have mentors without realizing it
The difference between seeking advice and being mentored
Why formal mentoring programs don’t work
The real reason people hesitate to ask for help
How to build relationships that offer growth and support
What managers should know before mentoring 
 
Watch this episode on You Tube: https://youtu.be/PL9ik1dpxzA
 
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Ep 59 - Why Most PTO Policies are Messed Up and What to do About It

Are your days off helping you recover or just adding to your stress when you come back to a mountain of work? In this episode, Cindi Baldi and Geoff Tumlin unpack the reasons why time off policies often don’t provide real rest. From outdated PTO systems to managers who accidentally undermine vacation and rest, Cindi and Geoff explore how workplace norms and habits can quietly sabotage the rejuvenating value of time off.
Cindi and Geoff discuss why unplugging is difficult for most people, how on-call policies drive down productivity, and what leaders can do to make time off feel safe and restorative. They also share ideas for encouraging people to truly step away and come back to work recharged.
Tune in to learn how to make time off and vacations count for your people and your long-term success.
Episode Highlights:
Why time off often fails to deliver true rest and recovery
How faulty PTO policies harm employee well-being
The negative impact of being on call 
Why managers often discourage meaningful breaks
Practical ways leaders can encourage unplugging and recharging
How better time off policies improve productivity and retention
Watch this episode on You Tube: https://youtu.be/xCAlRrIssl4
 
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Ep 58 - The Surprising Power of People You Barely Know in Success

What if the most overlooked part of your network might be the most powerful? In this episode, Cindi Baldi and Geoff Tumlin explore the surprising influence of weak ties, that is, people you barely know. These weak ties include acquaintances, former colleagues, and people you don’t spend much time with at work and at home. Weak ties often bring fresh ideas, new opportunities, and unexpected support. While these weak ties aren’t part of your inner circle, they can play a critical role in your personal and professional growth.
Cindi and Geoff explain why these weak connections are so powerful and how to best use them. They share practical strategies for reconnecting with your network, for sparking new conversations, and for creating momentum in your career and community.
Tune in to discover how overlooked relationships can lead to lasting opportunities.
 
Episode Highlights:
The surprising value of weak ties (people you barely know) in work and life
How casual connections can unlock new opportunities
Strategies for staying connected without feeling transactional
How close relationships can limit your perspective
Simple ways to reconnect with people 
How to keep your network strong without constant work
 
Watch this episode on You Tube: https://youtu.be/cTlDiMNx-1Y
 
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Ep 57 - Dealing with Difficult People (Live Special)

Why are difficult people so darned frustrating and what can you do about it?In this special live episode of Management Muse, Cindi Baldi and Geoff Tumlin tackle a common workplace challenge, navigating tough personalities. Whether you’re dealing with a stubborn coworker, an emotionally unpredictable teammate, or a drama-prone peer, this episode explores practical strategies for making progress even in these thorny situations.
Cindi and Geoff break down the most common types of difficult people and what makes them so draining. They explain how to regulate your own reactions, respond constructively, and avoid common traps that make conflict worse. With real-time listener questions and plenty of insights, this conversation will help you manage with more confidence and success, even when things get messy.
Tune in to learn how to manage tough relationships at work without losing your cool.
 
Episode Highlights:
The most common types of difficult coworkers and how to recognize them
Why emotional regulation is the key to managing conflict
How to address frustrating behavior without making things worse
What to do when your boss won’t help
Tools for navigating power, emotional volatility, and office drama
 
Watch this episode on You Tube: https:https://youtube.com/live/86y0hoXhRNI?feature=share
 
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Ep 56 - Why Resilient Leaders Think Big Under Pressure with Adam Willman

What does it take to lead an organization through adversity and come out stronger? In this episode, Cindi Baldi and Geoff Tumlin sit down with Adam Willmann, CEO of Goodall-Witcher Healthcare, to talk about leading during uncertain times and how bold decisions can create long-term stability. 
Adam explores the pressure of making high-stakes decisions, the importance of widespread trust, and how to rally people when they are anxious and concerned. Cindi, Geoff, and Adam also discuss how resilient companies approach uncertainty, turn setbacks into momentum, and increase the odds of long-term success.
Join us to learn how to lead with clarity, build momentum during disruption, and strengthen your organization from the inside out.
Episode Highlights:
The difference between personal and organizational resilience
The key systems that encourage adaptability under stress
The role of communication and clarity in managing disruption
What resilient organizations do differently during high-pressure moments
How leaders can future-proof their teams without creating burnout
 
Adam Willmann is the President and CEO of Goodall-Witcher Healthcare, a critical access hospital in his hometown of Clifton, Texas. A passionate advocate for rural healthcare, Adam helped lead what Kaiser Health News called a “Texas miracle” by establishing a hospital district to secure long-term medical access for his community. Under his leadership, Goodall-Witcher has expanded services, boosted revenue, and forged collaborations across rural Texas. 
 
Watch this episode on You Tube: https://youtu.be/au9gnC8nUvw
 
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Ep 55 - What Makes Family Businesses Succeed or Fail

What really makes a family business succeed? In this episode, Cindi Baldi and Geoff Tumlin sit down with Kip Wilson, a third-generation family business owner, to explore the realities of working with relatives and maintaining business success across generations. Whether you’re thinking about joining a family firm, working in one currently, or thinking about bringing your kids into your business, this episode uncovers what it really takes to make family businesses work.
Kip shares the key lessons from his journey which started as an outsider in his wife’s family business and how he grew, over time, into an insider with legitimate respect. Kip honestly talks about the challenges of earning credibility, building a business, and maintaining strong relationships when home and work are deeply connected. From navigating family dynamics to preparing the next generation for success and succession, Kip shares what it takes to lead a family business.
Join us to learn how to lead with intention, avoid common family business pitfalls, and lay the foundation for lasting success in a multigenerational company.
 
Episode Highlights:
What to consider before joining a family business
How to move from outsider to valued insider
Why trust and shared values matter more than equity positions
Tips for succession planning across generations
How to keep your business strong and your family stronger
Watch this episode on You Tube: https://youtu.be/ZSTHJwCsIk8
 
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Ep 54 - The Surprisingly Positive Power of Gossip at Work

From whispered conversations in the hall to after-hours Slack messages, gossip is everywhere at work. But is it just drama or is all this informal communication trying to tell us something more? While gossip often gets a bad rap, it turns out to play a powerful role in how we build relationships, share values, and navigate uncertainty.
In this episode, Cindi Baldi and Geoff Tumlin dig into the psychology of workplace gossip and reveal what it says about your organization’s culture. They unpack how gossip can be a tool for social bonding, moral signaling, and surfacing unspoken issues and they explain what separates healthy chatter from harmful rumor mills.
Join us to rethink gossip at work and lead with more curiosity, clarity, and confidence.
Episode Highlights:
Why gossip is a natural part of how we make sense at work
The difference between toxic talk and useful social signals
How leaders can learn from what’s being whispered
Why shutting down gossip can backfire and what to do instead
Practical ways to foster transparency, trust, and accountability
 
Watch this episode on You Tube: https://youtu.be/lMSiAgy8WN4
 
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Ep 53 - How to Avoid the Trap of Hero Worship at Work

From ancient myths to Hollywood to modern boardrooms, we’ve been captivated by the idea of the “great leader,” often casting them as visionaries, heroes, or saviors. But do leaders really ride up on a white horse and save the day like in the movies? Why are we so quick to romanticize leadership, and how does that impact the way we function at work?
In this episode, Cindi and Geoff unpack the psychology of leadership myths and explore how charisma, storytelling, and perception shape our understanding of power and influence at work. They reveal the hidden risks of idolizing workplace leaders and what we lose when we confuse confidence with competence.
Join us to rethink what leadership looks like, to avoid the trap of hero worship, and influence with greater clarity, intention, and authenticity.
Episode Highlights:
Why we overvalue leaders and undervalue systems
The hidden consequences of idealizing leadership
How charisma distorts our judgment of competence
What storytelling has to do with power and influence
How to make smarter choices about who you follow and how you lead
 
Watch this episode on You Tube: https://youtu.be/OLfZBnGNA4w
 
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